If your home doesn’t feel truly “guest‑ready” after we clean, tell us within 24 hours. We’ll come back to fix any missed areas for free. If you’re still not happy, you don’t pay for that visit.
01
We complete your scheduled deep clean or recurring visit as agreed.
02
Walk through within 24 hours. If anything doesn’t feel truly “guest‑ready,” snap a quick photo and let us know.
03
We return as soon as possible to fix missed areas for free. If you’re still not happy, you don’t pay for that visit.
Clear conditions protect you and us, so we can confidently stand behind every visit.
If you’re ever unsure whether something is covered, ask us before or during the visit and we’ll clarify.
For us to stand behind this guarantee, we need a little help from you:
When both sides keep their part of the agreement, we can confidently offer an aggressive guarantee most cleaners won’t touch.
“I noticed the shower glass still has spots.”
Tell us within 24 hours. We’ll come back and re‑clean the shower glass at no charge.
“We had guests after you left and the kitchen is dirty again.”
That’s a new mess and not covered. But we can schedule an extra visit if you’d like.
“You missed dusting a ceiling fan and a window sill.”
Tell us within 24 hours. We’ll come back and handle both areas. If you still feel the home isn’t guest‑ready, you don’t pay for that visit.
It applies to every deep clean and recurring visit we perform.
Yes. First we’ll come back to fix missed areas. If you’re still not happy after that, you don’t pay for that visit.
The guarantee window is 24 hours because homes are actively lived in and new messes appear quickly. If it’s outside that window, we’re still happy to talk about it and help on a future visit.
Reply to your visit confirmation text/email or call us directly. Tell us what you’re seeing and share photos if you can.
Tell us about your home and we’ll send a flat‑rate quote for your launch deep clean and ongoing biweekly care, backed by our 24‑Hour Guest‑Ready Guarantee.
