Terms of Service

These Terms of Service (“Terms”) govern your use of the Sugar Land House Cleaning website and any services you access through it.

By using this site, you agree to these Terms of Service. If you do not agree, please do not use the website.

1. Acceptance of These Terms of Service

By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using the site on behalf of another person or entity, you represent that you are authorized to accept these Terms of Service for them as well.

2. Changes to These Terms of Service

We may update these Terms of Service from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the site after changes are posted means you accept the updated Terms of Service.

3. Use of This Website

You agree to use this site only for lawful purposes and in accordance with these Terms of Service.
You agree not to attempt to interfere with the proper working of the site (for example, by hacking, scraping, or overloading our systems).
You agree not to submit false, misleading, or incomplete information through any forms on this site.

4. Quotes, Services, and Pricing

Any quotes provided through this site are estimates based on the information you provide and are not a binding offer until confirmed by us.
Final pricing may change based on the actual size, condition, and specific needs of your home and will be confirmed before service.
Descriptions of services on this site are for general information and may change without notice.

For current typical pricing, please see our Pricing page.

5. Appointments, Cancellations, and Rescheduling

By booking a cleaning, you agree to our current cancellation and rescheduling policy.
Appointment times are provided as arrival windows; actual start and end times may vary based on conditions and traffic.

You can read the full Cancellation & Reschedule Policy here.

6. Payments

We may use third‑party payment processors to handle payments securely.
By submitting payment information, you authorize us and our payment processors to charge the amounts due for scheduled services.
Certain services may require a card on file or prepayment; any such requirements will be communicated before booking.

7. Guarantees and Limitations

Some services may be covered by our 24‑Hour Guest‑Ready Guarantee, as described on the Guarantee page.
Any guarantee is subject to the conditions and time frames listed there and may change over time. [$100M Offers, Page 124],[$100M Offers, Page 131]
Except as expressly stated in writing, we make no other guarantees or warranties about this website or services.

Read our full Guarantee here.

8. Disclaimers

This website and its content are provided on an “as‑is” and “as‑available” basis.
We do not guarantee that the site will be error‑free or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, Sugar Land House Cleaning and its owners, employees, and contractors will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this site.

10. User Content and Reviews

If you submit a review, testimonial, or other content, you grant us a non‑exclusive license to use, reproduce, and display that content in connection with our business (for example, on this site or in marketing materials), in accordance with applicable law.
You represent that any content you provide is accurate and does not infringe on any third‑party rights.

11. Third‑Party Links and Services

This site may contain links to third‑party websites or services. These are provided for your convenience only.
We do not control and are not responsible for the content, policies, or practices of any third‑party sites or services.

12. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of law principles.

13. Contact Us

If you have questions about these Terms of Service, you can contact us at: